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Product Care

If treated as instructed, your VIANEL accessory can retain its original quality for longer. Find out more about our Material & Care recommendations for your product. Each piece of leather and skin are unique. Any irregular or tonal variations, marks or veins are natural characteristics and should not be considered imperfections.

Shipping & Return

All purchases will be shipped via USPS or FEDEX.
STANDARD SHIPPING (USPS PRIORITY MAIL) – Delivery in 2 – 5 business days.
2-DAY (FEDEX OR USPS PRIORITY MAIL EXPRESS) – Delivery in 2 business days.
OVERNIGHT (FEDEX) – Delivery in 1 business day.
INTERNATIONAL SHIPPING (USPS PRIORITY MAIL INTL) – Delivery in 6-10 business days depending on country of destination. Does not cover customs fees.
PREMIER DELIVERY – Same Day in NYC, order must be placed by 5PM and not personalized.

Please allow 7 business days for personalized in stock orders to process and ship. Premier Delivery, 2 Day and Overnight shipping applies to the end of the processing period, not the date of ordering. (This period may vary depending on the time of year.)

Any text significantly beyond our character limit sent by e-mail will likely take the full 7 business days to process.

For additional shipping information.
RETURNS: Merchandise must be returned unused and in an unaltered condition with original packaging and tickets for return.
Personalized and/or sale products are not valid for return, exchange, or store credit. No exceptions.
Find out more about our return policy.

Personalization beyond 10 characters adds a $25 fee. Please add an additional 3-5 business days to your order processing period.
  • iPhone X and Xs Flex Case
  • iPhone X and Xs Flex Case
  • iPhone X and Xs Flex Case
  • iPhone X and Xs Flex Case
  • iPhone X and Xs Flex Case
  • iPhone X and Xs Flex Case
  • iPhone X and Xs Flex Case
  • iPhone X and Xs Flex Case
  • iPhone X and Xs Flex Case

    calfskin iridescent
    alligator evergreen
    suede pale blue leopard
    alligator red
    alligator cranberry
    snake blue with purple
    snake fuchsia with silver splash
    snake black with grey
    snake turquoise with black
    snake matte teal
    lizard neon blue
    lizard neon orange
    lizard neon pink
    lizard neon red
    lizard neon green
    calfskin orange
    calfskin avocado
    calfskin black
    calfskin blue
    calfskin turquoise
    calfskin camo
    lizard navy
    lizard green
    lizard black
    lizard red
    ostrich grey
    ostrich tan
    ostrich cypress
    ostrich navy
    ostrich hot pink
    ostrich black
    ostrich sky
    alligator black
    alligator orange
    alligator cobalt
    snake hot pink
    snake turquoise
    snake green with black
    snake purple with black
    snake gold with black
    lizard teal
    snake fuchsia with black
    snake silver with blue
    snake cream with brown
    calfskin blush
    calfskin acid
    calfskin military green
    calfskin orchid
    calfskin dark glacier

    iPhone X Flex Case inlaid with [material], gold foil stamped logo, with black matte rubber frame. Case fits an iPhone X and Xs. This case may interfere with wireless charging. 

    Text (character limit 10)


    Font Color

    Select an Emoji (limit 3)

    Emoji Color