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Product Care

If treated as instructed, your VIANEL accessory can retain its original quality for longer. Find out more about our Material & Care recommendations for your product. Each piece of leather and skin are unique. Any irregular or tonal variations, marks or veins are natural characteristics and should not be considered imperfections.

Shipping & Return

All purchases will be shipped via USPS or FEDEX.
STANDARD SHIPPING (USPS PRIORITY MAIL) – Delivery in 2 – 5 business days.
2-DAY (FEDEX OR USPS PRIORITY MAIL EXPRESS) – Delivery in 2 business days.
OVERNIGHT (FEDEX) – Delivery in 1 business day.
INTERNATIONAL SHIPPING (USPS PRIORITY MAIL INTL) – Delivery in 6-10 business days depending on country of destination. Does not cover customs fees.
PREMIER DELIVERY – Same Day in NYC, order must be placed by 5PM and not personalized.

Please allow 7 business days for personalized in stock orders to process and ship. Premier Delivery, 2 Day and Overnight shipping applies to the end of the processing period, not the date of ordering. (This period may vary depending on the time of year.)

Any text significantly beyond our character limit sent by e-mail will likely take the full 7 business days to process.

For additional shipping information.
RETURNS: Merchandise must be returned unused and in an unaltered condition with original packaging and tickets for return.
Personalized and/or sale products are not valid for return, exchange, or store credit. No exceptions.
Find out more about our return policy.

Personalization beyond 10 characters adds a $25 fee. Please add an additional 3-5 business days to your order processing period.
  • iPhone Xs MAX Flex Case
  • iPhone Xs MAX Flex Case
  • iPhone Xs MAX Flex Case
  • iPhone Xs MAX Flex Case
  • iPhone Xs MAX Flex Case
  • iPhone Xs MAX Flex Case
  • iPhone Xs MAX Flex Case

    calfskin denim
    calfskin green tie dye
    lambskin orange quilted
    lambskin white quilted
    lambskin tan quilted
    lambskin black quilted
    calfskin camo
    calfskin floral
    clear clear
    lizard navy
    lizard black
    ostrich black
    ostrich grey
    ostrich hot pink
    ostrich wine
    ostrich red
    ostrich navy
    ostrich cobalt
    ostrich cypress
    calfskin dark glacier
    calfskin acid
    calfskin blush
    calfskin orchid
    calfskin military green
    snake fuschia with black
    snake fuschia with silver splash
    snake purple with black
    snake turquoise with black
    calfskin black
    calfskin red
    calfskin tan
    lizard electric blue
    lizard forest green
    lizard pastel
    lizard red
    lizard sky
    snake tie-dye
    snake red with black
    lizard cranberry
    lizard dark grey
    lizard khaki
    lizard sunflower
    alligator dark brown
    alligator royal blue glazed
    alligator olive
    alligator dark navy
    alligator royal blue matte
    alligator black

    iPhone Xs MAX Flex Case inlaid with [material], gold foil stamped logo, with black matte rubber frame. Case fits an iPhone Xs MAX. This case may interfere with wireless charging. 


    Text (character limit 10)


    Font Color

    Select an Emoji (limit 3)

    Emoji Color